Interviewer: Can you tell me why I should hire you?
Karen: I should be hired because I am efficient, smart, and friendly. I am certain that I would make a great customer service manager. I have been successful in similar positions in the past, and I am confident that I could make your company's customer service even better.
Interviewer: That's great. Can you tell me a little more about how you work efficiently?
Karen: Sure. As you know, sometimes customer service can be flooded with phone calls, complaints, or questions about a variety of topics. It is important to answer these in a timely fashion, but it is also important to deal with the most important things first. I am very good at organizing and assigning tasks to the customer service representatives, so the most important work gets done quickly, but we don't fall behind on the other work.
Interviewer: That would be great if you could do that here. We have had issues in the past when our customer service department has become overwhelmed.
Karen: That is when I am at my best. So, that is why I think you should hire me.